QuartDART Support Portal
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Getting started
Your account - Freshdesk template
0
General
About QuantDART
4
What is QuantDART?
Why should I use QuantDART?
What is the business day of QuantDART ?
What is AIFC?
Account Settings
13
How to register a QuantDART account
How can I start investing on QuantDART?
What are the conditions to register a QuantDART account?
How many types of user are there?
How many types of client which can be created on QuantDART?
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Identity Verification
3
Identity Document Verification
Why Identity Verification of Client is needed?
What is KYC? How to get verified KYC?
Trading and Investment
General
5
How long will it take to settle Withdrawal, Buy or Sell orders?
What is Asset Management used for?
How many times is the exchange rate (or Price List) for crypto currencies updated per day?
Why is there a slight delay when I move fund from my Custody Account into my Investment Account within QuantDART?
Why is there a charge when I move fund from my Custody Account to my Investment Account within QuantDART?
Trading and Investment
0
Custody Wallet
General
1
Why should I use a QD custody wallet?
Custody Wallets
6
How many types of wallet on QuantDART?
What is Personal wallet? What is Shared wallet?
What is copayer?
What is the max number of personal wallet which a user can own? What is the max number of shared wallet which a user can own?
Can we transfer digital assets from QD Custody wallet to the other wallets?
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Privacy and Security
Privacy
1
What personal information do we collect?
Security
6
How do I reset my password?
How many types of security setting are there?
What is 2FA? Is it necessary to setup 2FA?
How can I change my PIN code?
What should I do if I suspect that my PIN has been stolen or exposed?
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Authentication and Verification
4
How do I set up 2-step verification?
Managing Google Authenticator
How do I verify my identity when using the QuantDART application?
How do I verify my phone number when using the QuantDART application?
ПО службы помощи
от Freshdesk Support Desk
